All sold goods are none-returnable, but exchangeable.
Thank you for shopping at Rumah Kebaya Bangsar! If you are not entirely satisfied with your purchase, we’re here to help.
Need to return an item? We pride ourselves on providing our customers with the best customer service and support we can. Should you wish to return your goods, you may return your order to our outlet within 5-7 days of the purchase date subject to the Return Policy below:
1. Only clothes that are unworn, unaltered, unwashed and in sellable condition with returns label still attached can be returned.
2. Should you wish to exchange an order, customers are advised to notify us first at firstname.lastname@example.org or contact our us on 03-22012662 by quoting the order number and product details.
3. Items can only be returned to us in their original condition, original brand packaging and original tags attached.
4. Items can be returned for items exchange only. We cannot issue refunds.
5. Return only valid for defect and size. Any color exchange is not allowed.
6. Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
7. Please note, returns may take 2-3 business days to process from date of arrival. When returning, please securely pack and seal returned items with the receipt of proof of purchase included in an appropriate shipping box or envelope as we are not liable for packages we do not ship ourselves.
8. Shipping costs are borne by the customer and we are not liable until the item reaches our store.
Please send returns to:
Rumah Kebaya Bangsar,
No 47, Jalan Maarof,